For Optimal Customer Experiences, HeartCore CXM / CMS


HeartCore licensing scheme

License Type HeartCore
Core Service
HeartCore CXM
Digital Marketing
HeartCore CXM
Digital Marketing and
Campaign Suite
Standard CMS features
(In-site search max.1000 indexes)
Included Included Included
Digital Experience features NA Included Included
Campaign Management + AI features NA NA Included
Option In-site search additional indexes optional optional optional
Area/enterpise IP information optional optional optional
Dynamic imaging engine optional optional optional
- Optional features require additional fee.
- Cloud service available with minimum 2 years contract. Paas, Iaas included.

HeartCore license support

Standard support

Hours 9:00 - 12:00, 13:00 – 17:00 (GMT+9) Monday to Friday (excluding holidays)
Details Repair, maintenance and replacement of defective software packages and printed materials including manuals

Response to inquiries about software usage from customers who have maintenance contracts with XyXon.

Investigation of the causes and provision of advices for avoiding problems such as, for example, when software does not work as described in manuals provided from XyXon or as stated in replies from makers, in an environment described in the product price list.

Repair of defects caused by the software programs
Contact via email or phone


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